Health, Safety, Environment & Quality
Our foremost priority is to secure the safety and health of employees, contractors and visitors — no accidents, no harm to people, no damage to the environment.
Good HSEQ performance is critical to our success
We are committed to our goals of no accidents, no harm to people, no damage to the environment and total customer satisfaction.
Our foremost priority is to secure the safety and health of employees, contractors and visitors. To this end, we strive to ensure the safety of our plants and assets as well as to minimise the impact our refinery operations has on the environment. Our efforts are also targeted at improving the quality of our products and services to meet our customers’ requirements.
The Four Pillars of HSEQ
Integrated approach to protect people, planet, and performance
Environmental Protection
Minimising our environmental footprint through emission reduction, waste management, and biodiversity conservation. Committed to carbon neutrality by 2050.
- 35% CO₂ reduction since 2020
- Zero flaring initiative
- Water recycling: 85%
Health & Safety
Qazaq Refinery prioritizes employee and contractor health and safety. We foster a proactive health and safety culture inside the organization with rigorous QHSE training and international standards.
- 15.2M safe man-hours
- 100% HSE training compliance
- Behavioural Safety Program
Industrial Safety
Safety Critical Elements (SCE) management ensures equipment reliability within safe operating limits. Hazard Identification Program enables all employees to report workplace hazards.
- 100% SCE compliance
- 2,500+ hazard reports (2025)
- Bowtie risk assessments
Labour Protection & Quality
Ensuring fair labour practices, worker welfare, and product quality excellence. Total customer satisfaction through continuous improvement and operational integrity.
- 98% customer satisfaction
- Fair Labour Charter
- Zero product defects
Transparent Incident Management
In 2022, there were two (2) lost time events involving Qazaq Refinery employees and one contractor in Turkmenistan. In accordance with our HSE protocols, all incidences were investigated, their causes recognized, and remedial action plans developed.
Immediate Investigation
Root cause analysis within 48 hours
Corrective Actions
Remedial plans implemented across all facilities
Global Learning
Lessons shared across 30+ countries
2025 HSE Performance
Building a Proactive Safety Culture
In 2022, the Contractor HSE Performance Process was distributed to all Contract Owners and C&P. Every day when they log in, a pop-up window with a safety notification from the QHSE department displays on their screens, and HSE Posters were printed and put in all visible locations. Monthly QHSE Reports are prepared and given to all company employees in order to communicate HSE Performance.
Daily Safety Pop-ups
Real-time HSE notifications on employee logins
Monthly QHSE Reports
Transparent performance communication
Visible HSE Posters
Safety messaging in all facilities
Protecting Our Workforce During COVID-19
Remote Operations
Reduced office occupancy for remote mode as per Sanitary authorities' guidance
Daily Thermometry
Temperature screening before work starts
Pre-shift Testing
PCR and express testing for rotational staff
Full PPE Provision
Medical staff provided with protective coveralls
Masks & Sanitizers
All employees provided with masks, gloves and antiseptics
Vaccination Drives
On-site vaccination campaigns
Hazard Identification Program
The safety program started in 2021 and was extended in 2023. Our Guidelines establish the key safety criteria for the Qazaq Refinery and are based on international best practices in the oil and gas industry.
Via this program, any employee can report hazardous issues in the workplace, comment on safe or dangerous employee behavior, and make suggestions for HSE development.
Safety Critical Elements (SCE) Management
The impact of equipment failure on related risk is used to establish the optimum maintenance strategy type versus the criticality of the equipment. Maintenance can be prioritized and essential systems can be reported on in the event of a resource shortage.
Devices, equipment, or systems that are required to keep process conditions within safe operating limits or whose function is to keep the process from failing are referred to as safety critical elements.
Ethical Conduct
"No quality is more important to us than integrity."
We are committed to pursuing our business with integrity and to see to it that our employees and representatives live up to the highest possible standards. Our business dealings shall be conducted with openness and honesty according to the rule of law. We determine to respect the dignity and rights of individuals, recognising each on their own merit regardless of social or cultural differences.
- Zero tolerance for corruption
- Transparent business practices
- Respect for human rights
- Fair competition commitment
Our Employees
"Everyone who works for Equus contributes to our success."
We are committed to creating a stimulating and rewarding work environment governed by mutual trust and co-operation, in which all employees take responsibility for the performance and reputation of our company. Our focus is on motivating our employees to deliver their best through a competitive & performance-based compensation structure.
- Performance-based compensation
- Continuous development
- Work-life balance
- Inclusive workplace
Relationships
Long-term relationships founded on trust and mutual advantage are vital to Equus' business success.
We are committed to creating mutual advantage in all our relationships so that others will always prefer to do business with Equus. Our approach is to maximise benefits not only for ourselves but also for all parties concerned.
- Mutual interdependence
- High performance standards
- Delivering on promises
- Openness and flexibility
Risk Management
To be a highly successful business unit entails sound control processes and judicious risk management.
Equus is committed to maintaining a reliable, effective and efficient system of internal controls in the pursuit of our business objectives. At the operating, functional and entity level, we undertake to identify, mitigate and manage risks to acceptable levels as well as ensure proper corporate governance.
- Enterprise Risk Management
- Internal control systems
- Continuous monitoring
- Governance framework
Real-time Safety Performance
Live HSEQ metrics from our global facilities
Report a Safety Concern
If you see something, say something. Your vigilance saves lives.
Contact HSEQ Team
Reach out to our global HSEQ headquarters
HSEQ Headquarters
Strawinskylaan 1431, 1077XX
Amsterdam, Netherlands
HSEQ Hotline
+31 970 1023 8640 (24/7)
HSEQ Email
hseq@equuspetroleumbv.com
Emergency
+31 970 1023 8640 (Emergency Only)